Salesforce Technical Architect. 18× certified, including Application Architect and System Architect. Eleven years delivering enterprise implementations across the full platform - from solution design through go-live. mkltlabs is the practice I built to do this work the right way: senior hands, honest scoping, no surprises.
I spend time understanding how a business actually operates before designing anything. Requirements gathering, data model analysis, process mapping, dependency identification - that work shapes the architecture.
A well-scoped solution is harder to build than a poorly-scoped one, and worth every hour.
I write Apex, Lightning Web Components, and Lightning Flow to production standards - not prototype quality dressed up for delivery. I've worked on orgs with hundreds of thousands of lines of legacy code and on clean greenfield builds.
The goal in both cases: code your next team member can read, maintain, and extend without calling me first.
I've managed go-lives in Big Four consulting, at an enterprise IoT company, and now independently. Discovery, build, integration testing, data migration, release coordination - I own the full lifecycle.
The handover is part of the engagement, not a separate conversation at the end.
2024
Boutique consulting firm · San Francisco, CA
Delivering Revenue Cloud Advanced implementations with fully customized pricing procedure frameworks. Built RapidRCA, an internal Salesforce-native tool that reduces CPQ-to-RCA product migration from weeks to minutes. Designed and built custom Agentforce solutions for admin automation.
2022
Multinational enterprise · Richmond, BC
Architected the technical strategy to merge two enterprise Salesforce instances serving 500+ users and business partners. Led global Service Cloud and Experience Cloud architecture across multiple regional business units.
2019
Big 4 consulting firm · Vancouver, BC
Technical Team Lead across nine Salesforce orgs for the BC Ministry of the Attorney General. Served as Integration Architect and Technical Architect on government and enterprise programs. Designed CI/CD pipelines and integration patterns adopted as practice standards.
2017
Multi-brand consumer company · Vancouver, BC
Built and delivered Salesforce mobile apps for field service teams across multiple brands, using metadata-driven Lightning components and unified estimation workflows.
2015
Healthcare distributor · Richmond, BC
Led the business analysis, design, implementation, and deployment of a Salesforce CRM used by 700 support center agents across 4 countries, with 11 integration points to external systems.
